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CC(3)-18-10 : Paper 2a

Agorfa Cyf.

Working with landlords and tenants to create sustainable tenancies in the private rented sector;


  • Agorfa has been working with the PRS since 1998.

  • Initially operating as a bond scheme we developed a social lettings agency, Cefni lettings, with WAG funding in 2008.

  • Established 1250 tenancies since 2007, working with 350 landlords.

  • Core funding from the Welsh Assembly Government; additional funding from Local authorities, Drug Intervention Programme, and Community Safety partnership.

  • Cefni lettings provide lettings and management services for landlords, Agorfa works with potential and existing tenants.

Current activity;

  • Now working in five counties; Ynys Mon, Gwynedd, Conwy, Denbighshire and Powys.

  • Three high street offices in Llangefni, Rhyl and Dolgellau, further offices planned for Colwyn Bay and Newtown.

  • Further development of Cefni lettings into Conwy, Denbighshire and Powys funded by WAG and respective local authorities.

  • In partnership with the National Landlords Association Agorfa is leading a Welsh Assembly national project, providing consultancy and training for local authorities and the third sector agencies seeking to develop effective PRS access schemes.

  • “Marigolds Mawr” social enterprise providing decorating and cleaning services for landlords as part of the Cefni Lettings package of services. This enterprise also creates employment and training opportunities for young people and is funded by Business in the Community, Lloyds TSB and by payments for the service by participating landlords. It is also supported by local colleges, probation service, WCVA.

  • Cefni lettings set up partnerships between the private rented sector and statutory agencies whereby units of accommodation are made available for specific client groups. These arrangements also include the provision of “move on” accommodation into the PRS for people leaving prison, hospital, care or temporary supported accommodation.


  • Establishing a recognised community based service for landlords and tenants whereby potential tenants can access good quality, affordable accommodation, whilst at the same time supporting landlords to develop their property rental business.

  • By community, we mean creating choice and opportunities for those in housing need, including general needs homeless and specific client groups such as prison leavers, drug users, those fleeing domestic violence, discharge from hospital and continuing treatment for those who are mentally unwell, young people, including care leavers and offenders. Our services also extend to individuals and families who may be working and cannot afford to buy or feel unable to take the risks currently associated with home ownership.

  • We also seek to engage with the private rented sector in a way which creates a recognised housing resource utilised by the community, similar to the European model.

  • We achieve this by adopting a twin track approach; working with each landlord to develop an individual business model that meets their needs and expectations whilst at the same time working with potential and existing tenants to produce effective tenancy plans. This approach is driven by the need to establish planned, sustainable tenancies benefitting both the landlord’s business and the personal development of those in housing need.

  • This approach requires effective collaboration with, Housing benefit teams, (rent) local authority enforcement (Quality) and empty homes teams(supply)

  • Our ability to provide opportunity and choice in the PRS is mainly dependent on the development of working relationships with each landlord. This is brought about by a staff team that is not only has and understanding and awareness of the role and profile of the PRS in their area but also has a blend of skills and experience which gives them the competence and confidence to forge effective working relations.

Wil Williams.                                                     December 2010.


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