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Public Information Team Leader – Temporary

Salary Range:£20,585 - £27,531

*Please note that recruitment will normally be at the minimum of the range.

Location: North Wales Office, Colwyn Bay

Purpose of the post:

This post is positioned within the Parliamentary Venues and Visitor Service team, which ensures customers have the best possible experience when visiting the Assembly’s estate. The team also provides a bilingual, impartial information service to raise the public’s understanding of the National Assembly for Wales.

Reporting to the Public Information Manager the successful candidate will manage the contact centre and ensure the quality of correspondence with the public relating to requests for information regarding visits, events and engagement opportunities arranged by the Assembly.

This varied role requires attention to detail and the ability to prioritise resources. The post holder will have strong communication, customer service, team building skills and the ability to demonstrate flexibility when dealing with conflicting priorities and political sensitivities.

Pattern of Working:   

This is a full time post. Flexible working arrangements will be considered subject to meeting the needs of the Assembly and its Members.

Please quote reference number: AC-038-17

Closing date: 10.00 26 February 2018 

​Document Title


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​Job Description



​Application Form



​Introductory Booklet



Submitting your application

If you would prefer the information above in a different format or would prefer a pack sent in the post please email us on Jobs@Assembly.Wales or call us on 0300 200 6565.

Submitting your application

Submit your application by e-mail to: Jobs@Assembly.Wales or post it to us

Human Resources Recruitment Team
National Assembly for Wales
Cardiff Bay
CF99 1NA

The successful candidate will be subject to security vetting.

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