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Engagement Directorate

The Engagement Directorate provides the following services:

  • Secretariat to the Assembly Commission; Secretariat to Management Board;

  • Support to the Presiding Officer and Deputy;

  • Support to Chief Executive and Directors;

  • Secretariat to the Remuneration Committee;

  • Members’ Business Support;

  • the Parliamentary Venues and Visitors Services;

  • Liaison and Professional Development for Members and their staff; 

  • The Communications team; and

  • ​the Translation and Reporting Service

Secretariat to the Assembly Commission

The Secretariat arranges the meetings of the Assembly Commission, commissions papers, prepares and publishes the minutes. Individual Commissioners have Portfolio responsibilities for certain areas of the Assembly Commission staff’s work, and the Secretariat supports them in this role by arranging meetings and visits as appropriate.

Secretariat to Management Board

The Secretariat arranges meetings, commissions papers and prepares the minutes.

Support to the Presiding Officer and Deputy

This involves managing the Presiding Officers’ diaries, liaising with their constituency offices, managing all correspondence, commissioning advice and draft replies from other service areas, commissioning speaking notes, and liaising with the Welsh Government’s Cabinet Secretariat as necessary.

Support to Chief Executive ​and Directors

The role involves managing the Chief Executive and Directors’ diaries, co-ordinating correspondence and commissioning advice as necessary.

Secretariat to the Remuneration Committee

The Secretariat arranges meetings, commissions papers, Clerks' meetings, prepares the minutes and advises and liaises with its independent membership.

Members’ Business Support

The team provides advice and guidance to Assembly Members and their Support Staff on all aspects of financial support available to Members to help them in their role as elected representatives. The Members' Business Support Team is also responsible for issuing advice and guidance to Members in their role as employers.

The Parliamentary Venues and Visitors Services

From first contact with the Assembly whether this is via the switchboard, reception, or any other contact with our Front of House team we aim to ensure a warm welcome and accommodation that reflects the Assembly's status and supports its business needs.

Supporting a diverse client base that includes Assembly Members, AMSS, Commission staff and the public our Front of House team provide a broad range of services essential to the smooth operation of Assembly Business.​

Liaison and Professional Development

Development and co-ordination of continuous professional development opportunities for Members and their staff.


The Communications team has responsibility for leading on the National Assembly’s external and internal communications.

Translation and Interpretation

The Translation and Interpretation team ensures the smooth bi-lingual operation of all formal Assembly business.


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