The Assembly Resources Group's role is to help ensure strong governance, support effective stewardship and use of public funds and help maintain the Assembly as an employer of choice where all staff give of their best. The Group consists of five teams: Procurement, Finance, Governance & Audit, ICT and People and Places. Below is a description of the areas covered by these service areas which make up the group:
The purpose of the Procurement Service is to support the business in procuring goods and services that represent value for money. To award and help manage contracts; to effectively manage the Assembly’s commercial risk exposure; to reduce the burden of bureaucracy in the procurement process; and to ensure propriety in our business dealings.
Governance & Audit
The Governance & Audit team ensures we have robust corporate processes in place to help us achieve the Assembly’s strategic goals. It includes expertise in procurement and managing improvement projects, risk analysis and performance reporting, audit and equalities. This team also supports the Assembly Commission Audit Committee, the Assembly’s Commissioner for Standards and administers Freedom of Information Requests.
People and Places
The People and Places team in partnership with its contractors work to provide outstanding support and services to those using the Assembly’s estate. From first contact with the Assembly whether this is via the switchboard, reception, or any other contact with our Front of House team we aim to ensure a warm welcome and accommodation that reflects the Assembly’s status and supports its business needs. Supporting a diverse client base that includes AMs, AMSS and Commission staff our Estates & Facilities, Front of House and HR teams provide a broad range of services (some such as security operating for 365 days a year and 24 hours a day) essential to the smooth operation of Assembly Business.
The People and Places Group has responsibility for:
Estates and Facilities Management
The team is responsible for managing the Assembly Commission’s estate, and managing a range of contracts with external service providers. The team provides a wide range of essential services and facilities for the Senedd, Ty Hywel and the Pierhead Building to enable and assist Assembly Members and officials to carry out their duties effectively. These include building management and maintenance, cleaning, catering, accommodation, post room and copy unit, room bookings, porterage and management of emergency procedures. The team is also responsible for the Assembly’s sustainability management and operations.
Front of House
The Front of House team provides a first class welcome and reception service for visitors to the National Assembly for Wales, and strives to be a trusted source of information for the people of Wales. It is also responsible for facilitating events held by external organisations on the Assembly estate. The team also provides a friendly telephony service to the people of Wales and the wider world together with dealing with all aspects of building and physical security in the Assembly Commission buildings.
The HR team's focus is to support managers and staff in making the Assembly a great place to work. To achieve this we work with our internal customers to develop people practices that are best in class – Gold Standard under Investors in People - encompassing recruitment of Assembly staff, induction, learning and development, performance management, and health and wellbeing. We also work closely with the Commission & Members’ Support service in providing a suite of HR policies and guidance for Assembly Members and their staff.
ICT and Broadcasting Service
Effective and efficient Information and Communications Technology services are essential to the National Assembly for Wales. The Commission spends a significant part of its annual budget providing these services and developing its ICT. The Assembly has led the way, both in the UK and internationally in the use of ICT to support parliamentary working and continues to deliver best practice in this area.
A wish to provide excellent ICT services that contribute to outstanding parliamentary support and enhance engagement with the people of Wales are central to the service. The Commission has approved an ICT Strategy which has these objectives at its core.
In addition to helping the Commission to set the strategic direction for ICT, the Service provides the following:
Development and Management of the ICT and Broadcasting Infrastructure
In addition to supporting the ICT needs of 60 Assembly Members, the service is responsible for supporting a further 800+ system users. Approximately half of these are employed by the Commission to support the day to day delivery of parliamentary services. The remainder are Assembly Member support staff working in constituency offices across Wales or within the main offices in Cardiff Bay.
The service delivers a diverse range of applications to support their needs ensuring that these are reliable and offers the flexibility required to accommodate changing needs.
Advice, Support and Development
The Service provides specialist advice and guidance to ICT users, manages all ICT related projects and provides IT development for a range of functions. A dedicated team of Account Managers provide support for Members, in order to ensure that specific needs or issues are identified and addressed.
The Service is responsible for the delivery of the ICT, audio and broadcasting services used in the Senedd to support Assembly business. This includes the systems used by Assembly Members in the Siambr to manage the agenda, supporting papers and voting as well as allowing Members access to email and research material. The business of Committees is similarly supported. Proceedings in Plenary and Committee Meetings are broadcast live through Senedd TV with the recorded content available as an archive.